At Mataf.in, we are committed to delivering your favorite fragrances quickly, safely, and efficiently. Please read our shipping policy to understand how your orders are processed and delivered.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once dispatched, you will receive a shipping confirmation email with a tracking link.
Shipping Methods & Timelines
We partner with trusted courier services to ensure timely delivery across India.
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities delivey | 3–5 business days |
| Other Cities delivey | 5–7 business days |
| Remote Locations delivey | 7–10 business days |
Note: Delivery timelines may vary during festivals, sales, or due to unforeseen logistical issues.
Shipping Charges
- Free shipping on all prepaid orders above ₹999.
- A nominal shipping fee may be applied to orders below ₹999 or for Cash on Delivery (COD) orders, which will be shown during checkout.
International Shipping
Currently, we do not offer international shipping. Stay tuned for updates!
Order Tracking
Once your order is shipped, you will receive an email or SMS with the tracking number. You can track your package via our courier partner’s website or by visiting the Order Tracking page on Mataf.in.
🚫 Delivery Delays or Issues
If your order is delayed or not received within the estimated time, please contact us at support@mataf.in or via our Contact Us page. We’ll be happy to assist you.